We want to protect your heirloom just as much as you do. Appraisals are done in-house by a Certified Gemologist Appraiser.
During our appraisal process, we’ll take photos, weigh your jewelry, determine the alloy, QA the stones, and determine the replacement value. We’ll send you a digital copy of your appraisal (and a physical one, if paper’s your thing!).
Time:Up to one week
We recommend insurance for all purchases over $500. While we don’t provide insurance ourselves, we work with Jewelers Mutual to cover your jewelry over a range of circumstances — from loss and theft to damage and disappearance.
The variety of options can be confusing, so we’re happy to give you expert advice on what kind of coverage you should get.
We want your jewelry to sparkle and shine, well, forever, so we offer complimentary cleanings to all of our customers.
We suggest (and encourage!) professional cleanings twice a year. Check out our FAQs for our suggestions on home cleaning, which we recommend monthly.
We offer a range of repairs, including:
If we can’t make your repair, we’ll be sure to recommend someone who can.
We carry great designers, but we don’t carry everything each designer makes. We’re happy to special order any pieces we don’t have in-store.
We work with couples day in and day out, so we get how overwhelming and stressful planning a wedding can be.
We’re here for you — whether you need ring advice or cake advice or if you just need to vent about how your future in-laws are driving you up the wall and you didn’t realize a wedding would be this stressful! We’ve been there, and we’re here to listen.